Heltrum Support

We’re here to help with questions about Heltrum, account requests, or technical issues.

Contact support

Send your support request by email. Including a short description of the issue and your device model can help us resolve it faster.

Learn how Heltrum processes and protects your information.

View the steps for permanently deleting your Heltrum account and associated data.

View Heltrum contact information.

We aim to respond to support requests as soon as possible. Response times may vary depending on request volume.

Yes. You can permanently delete your account from the account deletion option in Profile and Settings.

Heltrum provides technical and product support. It does not provide medical diagnosis, treatment, financial advice, or investment advice.